Government & Public Sector
Bilingual, human-supervised assistants and auditable process automation.
The challenge
Ministries and public bodies are digitising services at pace, while citizens and residents expect fast, clear answers in Arabic and English — with privacy, transparency and fairness built in.
Applications
- Citizen and resident enquiry assistants with citations
- Application and permit processing
- Internal regulation and circular search
- Case-management and correspondence automation
Example scenarioIllustrative, not a client case study
A service-enquiry assistant that answers from published regulations in Arabic or English, cites the source paragraph and hands complex cases to an officer with a prepared summary.
